At ph635, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information.
Six principles that guide how ph635 handles your personal information
Every piece of data transmitted between your device and the ph635 platform is protected by industry-standard 256-bit SSL encryption. Whether you're logging in from Manila, Cebu, or Davao, your connection to ph635 is always secure and private.
ph635 fully complies with Republic Act No. 10173, the Data Privacy Act of 2012, and the implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines. Your rights as a data subject are protected under Philippine law.
ph635 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the ph635 platform and to comply with our legal and regulatory obligations.
ph635 collects only the personal data that is strictly necessary for the purposes described in this Privacy Policy. We do not collect data speculatively or in excess of what is required to provide you with a safe, compliant, and enjoyable gaming experience.
As a ph635 player, you have the right to access, correct, delete, and port your personal data. You also have the right to object to certain types of processing and to withdraw consent where processing is based on consent. ph635 will honor all valid data subject requests promptly.
All ph635 player data is stored on secure, access-controlled servers with strict internal access policies. Only authorized ph635 personnel with a legitimate business need are permitted to access player personal data, and all access is logged and audited.
This Privacy Policy ("Policy") describes how ph635 ("ph635", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of players, visitors, and other individuals ("you", "your") who access or use the ph635 online gaming platform available at ph635.net and all associated services (collectively, the "Platform").
This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. It should be read together with our Terms & Conditions, which govern your use of the ph635 Platform.
By registering an account on ph635, accessing the Platform, or otherwise providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue your use of the Platform and contact us to close your account.
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, the personal information controller responsible for your data is:
ph635 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. If you have any questions, concerns, or requests relating to your personal data, you may contact our DPO directly using the contact details provided in Section 14 of this Policy.
Where ph635 engages third-party service providers to process personal data on its behalf, those providers act as personal information processors and are bound by data processing agreements that require them to process your data only in accordance with ph635's instructions and in compliance with applicable Philippine data protection law.
ph635 collects the following categories of personal data about you, depending on how you interact with the Platform:
ph635 does not collect your full debit card number (only the last four digits are retained for reference). ph635 does not collect biometric data. ph635 does not collect information about your religious beliefs, political opinions, or health conditions, except where you voluntarily disclose health-related information in the context of a responsible gaming self-exclusion request.
ph635 collects your personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document upload, deposit/withdrawal requests, customer support contact, survey responses |
| Automated collection | Cookies, web beacons, server logs, session tracking technology as you use the Platform |
| Third-party sources | Identity verification providers, payment processors (GCash, Maya, banks), fraud detection services, and regulatory databases |
| Publicly available sources | Publicly accessible government databases used for identity and sanctions screening |
Where ph635 receives your personal data from third-party sources, we will inform you of this at the earliest practicable opportunity, unless doing so would compromise fraud prevention or regulatory compliance activities.
ph635 uses your personal data for the following purposes:
With your consent, ph635 may send you promotional emails, SMS messages, or in-platform notifications about new games, bonuses, and promotions available on ph635. You may withdraw your consent to marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team.
Under the Data Privacy Act of 2012, ph635 must have a lawful basis for processing your personal data. The legal bases on which ph635 relies are as follows:
| Processing Purpose | Legal Basis |
|---|---|
| Account creation and management | Performance of contract (your player agreement with ph635) |
| Identity and age verification (KYC) | Legal obligation (PAGCOR regulations, AMLA) |
| Payment processing | Performance of contract |
| AML screening and fraud prevention | Legal obligation and legitimate interest |
| Responsible gaming monitoring | Legal obligation (PAGCOR responsible gaming requirements) |
| Customer support | Performance of contract and legitimate interest |
| Platform analytics and improvement | Legitimate interest (using anonymized/aggregated data only) |
| Marketing communications | Consent (you may withdraw at any time) |
| Compliance with legal requests | Legal obligation |
ph635 does not sell your personal data. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
ph635 engages trusted third-party service providers to assist in operating the Platform. These include:
All service providers are bound by data processing agreements that prohibit them from using your personal data for any purpose other than providing services to ph635.
ph635 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, courts, and other government authorities where required to do so by applicable Philippine law, court order, or regulatory requirement.
In the event of a merger, acquisition, restructuring, or sale of all or part of ph635's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
ph635 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit a website. ph635 uses the following types of cookies:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Essential for the Platform to function — login sessions, security tokens, load balancing | No — required for Platform operation |
| Functional | Remember your preferences such as language, game settings, and responsible gaming tool configurations | Yes — via browser settings |
| Analytics | Collect anonymized data about how players use the Platform to help ph635 improve features and performance | Yes — via cookie preferences |
| Security | Detect and prevent fraudulent activity, bot access, and unauthorized login attempts | No — required for Platform security |
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ph635 Platform. ph635 does not use cookies to serve third-party advertising or to track your activity on other websites.
ph635 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulation. The following retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account plus 5 years after account closure (AMLA requirement) |
| KYC documents and verification records | Duration of account plus 5 years after account closure |
| Financial transaction records | Duration of account plus 5 years after account closure (AMLA requirement) |
| Gaming activity and session data | Duration of account plus 2 years after account closure |
| Customer support communications | 3 years from the date of the communication |
| Marketing consent records | Until consent is withdrawn, plus 1 year thereafter |
| Technical and device data (logs) | 90 days from collection, unless required for an ongoing investigation |
| Self-exclusion records | Duration of exclusion plus 5 years |
Upon expiry of the applicable retention period, ph635 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures. Where data is anonymized rather than deleted, the resulting anonymized data may be retained indefinitely for analytical purposes, as it can no longer be used to identify you.
ph635 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While ph635 takes all reasonable steps to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. You also play an important role in keeping your data safe — please ensure that your ph635 account password is strong and unique, and that you enable two-factor authentication on your account.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph635. You may exercise any of these rights by contacting our Data Protection Officer at the details provided in Section 14.
You have the right to request a copy of the personal data ph635 holds about you, along with information about how it is being used and with whom it has been shared.
You have the right to request correction of any inaccurate or incomplete personal data ph635 holds about you. You can update most account details directly in your ph635 account settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ph635's legal retention obligations.
You have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
You have the right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interest, subject to ph635's overriding legal obligations.
If you believe ph635 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
ph635 will respond to all valid data subject requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, in which case we will notify you of the extension and the reason for it. ph635 will not charge a fee for processing data subject requests unless they are manifestly unfounded or excessive.
The ph635 Platform is strictly intended for individuals who are 21 years of age or older. ph635 does not knowingly collect personal data from persons under the age of 21. This age restriction is consistent with the minimum legal age for casino-style gambling in the Philippines as prescribed by PAGCOR regulations.
If ph635 discovers or has reason to believe that personal data has been collected from a person under the age of 21, ph635 will:
ph635 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made to this Policy, ph635 will notify you by one or more of the following methods:
Your continued use of the ph635 Platform following the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the updated Policy, you must cease using the Platform and may request account closure in accordance with our Terms & Conditions.
We encourage you to review this Privacy Policy periodically to stay informed about how ph635 is protecting your personal information. The most current version of this Policy will always be available at ph635.net/privacy-policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ph635, please contact us through the following channels:
If you are not satisfied with ph635's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the government body responsible for enforcing the Data Privacy Act of 2012.
Now that you know exactly how ph635 protects your personal data, you can play with full confidence. Join thousands of Filipino players enjoying live casino, slots, bingo, and more — all on a platform built with your privacy and security in mind.
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